Introduction
This Privacy Policy explains how Chell and Co (“Company”, “we”, “our”, or “us”) collects, uses, and protects your information when you visit our website or use our services.
By using this website, you agree to the terms of this policy.
Information We Collect
a. Personal Information
We may collect:
- Name
- Email address
- Phone number (if provided)
- Business or clinic information
- Any details submitted through forms
b. Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and usage data
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:
- Consent – when you submit a form or accept cookies
- Legitimate Interest – to improve our services and website performance
- Contractual Necessity – when providing requested services
How We Use Your Information
We use your data to:
- Respond to inquiries
- Provide services
- Improve website performance
- Communicate relevant updates
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure website functionality
- Analyze traffic and performance
- Improve user experience
Types of Cookies We Use:
- Essential Cookies – required for site functionality
- Analytics Cookies – help us understand how users interact with the site
- Preference Cookies – remember user settings
You can manage or disable cookies through your browser settings.
Cookie Consent
When you first visit our website, you will be presented with a cookie notice.
By continuing to browse, you consent to the use of cookies as described in this policy.
You may withdraw or modify your consent at any time.
Sharing of Information
We do not sell your personal data.
We may share information with trusted third-party providers for:
- website hosting
- analytics
- automation tools
These providers are obligated to protect your data.
Data Retention
We retain personal data only as long as necessary to:
- fulfill the purposes outlined in this policy
- comply with legal obligations
Your Rights (GDPR)
If you are located in the EEA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise your rights, contact us below.
Data Security
We implement reasonable security measures to protect your information. However, no online system is completely secure.
Third-Party Services
Our website may use third-party tools (e.g., analytics, booking systems).
We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
Contact Us
For any privacy-related concerns:
Chell and Co
Email: info@chellandco.com
Governing Law
This Privacy Policy shall be governed by applicable laws in your jurisdiction.