Introduction

Welcome to Chell and Co (“Company”, “we”, “our”, or “us”).
These Terms and Conditions govern your use of our website and services.

By accessing this website or engaging our services, you agree to these terms.


Services

We provide website design, development, and automation system solutions for aesthetic practices.

All services are delivered based on agreed scope, timelines, and requirements discussed prior to project start.


Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Respond promptly to requests for feedback or approvals
  • Supply necessary content (text, images, branding)

Delays in client response may affect project timelines.


Payments

  • Payment terms will be agreed upon before project commencement
  • A deposit may be required before work begins
  • Remaining balance must be settled based on agreed milestones

Failure to complete payment may result in suspension of services.


Revisions and Scope

  • Revisions are limited to the agreed scope
  • Additional requests beyond scope may incur extra charges
  • Major changes after approval may require a new agreement


Intellectual Property

  • Final deliverables become the client’s property upon full payment
  • We reserve the right to showcase completed work in our portfolio


Third-Party Tools

Our services may integrate third-party platforms (e.g., booking systems, automation tools).

We are not responsible for:

  • changes in third-party services
  • outages or limitations beyond our control


Limitation of Liability

We strive to deliver high-quality services, but we are not liable for:

  • business losses
  • loss of data
  • indirect or consequential damages

Use of our services is at your own risk.


Termination

We reserve the right to terminate services if:

  • terms are violated
  • payments are not completed
  • communication breaks down significantly


Changes to Terms

We may update these Terms and Conditions at any time.
Continued use of our website or services constitutes acceptance of any changes.


Contact Information

For questions regarding these terms, please contact:

Chell and Co
Email: info@chellandco.com


Governing Law

These terms shall be governed by the laws applicable in your jurisdiction.